Terms and Conditions

Welcome to Ikahi! These Terms & Conditions ("Terms") govern your use of the Ikahi website (the "Website"), including all services, content, orders, products, and features offered by Ikahi ("we", "us", "our"). By accessing, browsing, or using the Website, or placing an order, you agree to be bound by these Terms in full. If you disagree with any part of these Terms, please do not use our Website or services.

1. Overview

This Website is operated by Ikahi. Throughout the site, "we", "us", and "our" refer to Ikahi. These Terms apply to all users of the Website including browsers, customers, merchants, and others who access the Website for any reason. Your use of our Website and/or services constitutes your acceptance of these Terms, including all additional policies referenced here (e.g., Privacy Policy, Shipping Policy, Return & Refund Policy).

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. Your order or use of the Website does not create a contractual relationship unless and until we accept your order. You understand that your personal information may be processed and stored according to our Privacy Policy. All information displayed on the Website is for general information purposes only and we make no guarantees regarding its accuracy.

3. Account Registration & Security

To make purchases, you may create an account. You agree to:

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorised access

You are responsible for all activity under your account.

4. Accuracy of Information

We strive for accuracy in product descriptions, pricing, availability, and promotions. However, errors or omissions may occur. We reserve the right to correct any errors, update information, or modify prices at any time without prior notice.

5. Orders & Payment

All orders placed through the Website are subject to acceptance and product availability. We may limit or cancel orders at our discretion (e.g., if products are listed incorrectly). You agree to provide accurate payment details and to pay all charges associated with your order, including applicable taxes and shipping charges.

6. Pricing & Promotions

Prices, discounts, and promotions are subject to change without notice. We reserve the right to end a promotion early or modify promotional terms if necessary.

7. Shipping, Delivery & Returns

Your purchase, shipping, and returns are governed by our separate Shipping Policy and Return & Refund Policy, which are incorporated into these Terms by reference. Please review those policies to understand delivery times, shipping fees, refund conditions, and more.

8. Intellectual Property and Content Use

All content and materials on the Website — including trademarks, designs, text, graphics, logos, images, and software — are the property of Ikahi or its licensors and are protected by applicable laws. You are granted a limited license to view content for personal, non-commercial use only. You may not reuse, reproduce, distribute, or exploit any content without written permission.

9. Third-Party Links

Our Website may contain links to external third-party sites or services. These links are provided for convenience only. We do not control, endorse, or assume responsibility for the content or practices of these sites.

10. Prohibited Uses

You agree not to use the Website in any way that:

  • Violates applicable laws or regulations
  • Infringes on anyone's intellectual property or privacy rights
  • Is harmful, offensive, abusive, discriminatory, or harassing
  • Introduces viruses, malware, or disruptive code
  • Attempts to gain unauthorised access to systems or data

We reserve the right to terminate or restrict your access if prohibited conduct is detected.

11. Disclaimer of Warranties

Your use of the Website and purchase of products is at your sole risk. All products and services are provided "as is" without warranties of any kind, whether express or implied (including warranties of quality, fitness for a particular purpose, or merchantability).

12. Limitation of Liability

To the maximum extent permitted by law, Ikahi and its partners, employees, and affiliates will not be liable for any losses or damages — direct, indirect, incidental, special, or consequential (including loss of profits, data, or reputation) arising from your use of the Website or products, even if we were advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold harmless Ikahi, its employees, directors, agents, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

14. Contact Us

If you have any questions about these Terms, please contact us: 📧 care@ikahi.in  📞 +91 87500 75208